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COMPLNR FIELD GUIDE

How to complain without exposing private information

A complaint can be specific about the experience without being specific about someone’s identity.

Keep evidence private

Receipts, booking numbers, addresses and account identifiers belong in a secure conversation with the business or dispute body, not in a public post.

Describe roles, not people

Write “the support agent” or “my manager” rather than publishing a private person’s name, handle or workplace details.

Check images carefully

Screenshots can expose email addresses, map locations, QR codes and notification previews. Crop and redact before sharing.

Avoid accidental identification

A unique combination of date, location, role and event can identify someone even without a name. Remove details that are not necessary to understand the issue.

Read the community feed

Keep it safe

Do not publish names, contact details, account numbers, addresses or identifying information about private people. Complnr is not legal advice.