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The complaint department · House notes

Safety and moderation

Automated checks look for some personal identifiers and serious allegations in posts and comments. These checks can miss things or flag harmless content. Keyword-flagged allegations in business-category complaints and their replies are held for a moderator to review before publication. Other categories are not held by this keyword rule. Identifying-detail checks and reporting still apply. Every complaint can be reported for personal information, harassment, threats, or false business reviews. Reports enter a review queue, and operators can publish or remove content. A check or review does not guarantee that content is accurate or safe. Keep private details out of your posts and use the report button when something needs attention.

Grumble is taking a breather. You can, too.